PTM clients use a web-based dashboard to track provider productivity and financial performance against nationwide benchmarks for physical and hand therapy.
Benchmarks are provided for the following outpatient physical and hand therapy metrics:
- Procedures/provider work hour
- Procedures/visit
- Visits/work hour/provider
- Visits/day/provider
- Visits/patient
- Evaluations/FTE therapist/week
- Initial evaluation cancellation rate
- Follow-up visit cancellation rate
- Payments/procedure
- Payments/visit
- Payments/provider work hour
PTM’s benchmarking services include:
- Full use of PTM’s cloud-based TherapyWorkx PT/OT data tracking and benchmarking system with the following functionality:
- Track and benchmark the performance of each PT/OT provider, location, discipline and entire practice on a monthly and YTD basis with the following PT/OT specific metrics:
- Procedures/provider work hour
- Procedures/visit
- Visits/work hour/provider
- Visits/day/provider
- Visits/patient
- Evaluations/FTE therapist/week
- Initial evaluation cancellation rate
- Follow-up visit cancellation rate
- Payments/procedure
- Payments/visit
- Payments/provider work hour
- View results by key performance indicators, monthly and YTD comparisons between years, and side-by-side comparisons of providers and locations
- Benchmarks are from a database of over 5 million PT/OT visits that is updated monthly
- Each provider can access TherapyWorkx to view his or her results, location leads can access results for all supervised providers and managers can access results for all providers and locations
- All providers and other designated staff will be trained on how to use TherapyWorkx to help increase their individual and supervised providers’ productivity
- PTM inputs all data into TherapyWorkx from practice management and payroll reports on a monthly basis
- Quarterly financial and provider productivity analysis based on YTD results with prior YTD results
