Our Team

Scott has practiced outpatient physical therapy and helped manage PT clinics since his graduation from PT school in 2009. Scott has helped lead the physical therapy practices of two prominent orthopaedic surgery groups, Syracuse Orthopedic Specialists in Syracuse, New York and Carolina Orthopedic & Sports Medicine in Gastonia, North Carolina. He specializes in helping therapists maximize their individual productivity while delivering exemplary patient care. Scott obtained his DPT from Damon College in 2009.

Paul is a graduate of Northern Arizona University with an undergraduate degree in exercise science and a master’s in physical therapy. Paul is adjunct faculty at A.T. Still University where he lectures on musculoskeletal conditions, mindfulness and performance attributes. Paul has spent his career in an outpatient orthopaedic setting where he has worked in multiple settings from private practice to physician owned practices. He was Clinical Instructor of the Year in 2019 and has been providing clinical instruction since 2003. Paul is also involved in coaching at semi-pro and amateur level for running and cycling. Paul’s interest lies in maximizing optimal performance and communication among clinicians and patients as well as assessment and treatment of persistent pain states. He continues to develop psychologically informed practice and being inclusive with respect to the research evidence; embracing the range of methodologies and designs to inform the different aspects of clinical practice.

Paul’s presentations include:

• Mindfulness and Physical Therapy for Performance and Pain, 2019
• Mechanical Diagnosis and Therapy: The Lumbar and Cervical Spine”, 2007 - Present
• Lumbar, Thoracic, and Cervical Manual Therapy, Practical Lab, 2007 - Present
• Tendinosis, not Overuse Tendinitis: A New Paradigm for a Difficult Clinical Problem, Focus on Achilles, Patellar, Elbow Extensors and Shoulder, 2008-2017
• McKenzie Therapy, All Just Extension? A Full Overview, 2007-2015

Miranda is both an occupational therapist and certified hand therapist with extensive experience in clinical practice and therapy management. She has owned and operated a successful hand therapy practice where she gained extensive knowledge and experience in patient scheduling, coding, documentation, and other key elements of practice. Miranda also currently treats patients at the Mayo Clinic and Hand Therapy Partners in the Phoenix metropolitan area. She has chaired the Unit Based Council of the Maricopa Integrated Health’s System, has won an ASHT Outstanding Clinical Poster Award, and has published a number of studies regarding hand therapy outcomes. Miranda received her Doctorate of Occupational Therapy from Creighton University.

Josh is an occupational therapist who has specialized in pediatric therapy. He has extensive experience in pediatric therapy practice management and has served as both clinic manager and treating therapist. His experience includes development of a new pediatric clinic and multiple pediatric programs, managing pediatric therapy scheduling and billing functions and supervising an extensive staff of pediatric therapy providers. Josh has also practiced at the prestigious Barrow’s Neurologic Rehab Center in Phoenix, Arizona. He obtained his MS in Occupational Therapy from Grand Valley State University and is a member of the American Occupational Therapy Association.

Zachary provides regulatory information and guidance to PTM clients and is also responsible for CME certifications for PTMS educational services. Zachary has recently worked for CVS/Caremark where he provided regulatory support for its managed Medicaid program. He also worked for Iasis Healthcare where he assisted with certification of managed Medicaid programs. Zachary received his BA and JD from the University of Arizona and his LLM in Health Law from the Loyola University School of Law.

Diana Kem manages TherapyWorkx, which is PTM's web-based therapy financial and productivity data management and reporting tool. Diana also helps develop and analyze financial, productivity, and other reports for PTM clients. Prior to joining PTM, Diana was the Director of Finance for East Valley Regional Health System in the Phoenix metropolitan area and has also served as a financial and statistical analyst in a variety of other healthcare settings, including physician practices, outpatient clinics, and assisted living centers. Diana received her BS in Accounting and Masters in Business/Heath Care Administration from Arizona State University.

Colburn helps train patient service representatives in patient communications, authorizations, scheduling and the other aspects of operating a patient-friendly and efficient front desk. Colburn has had extensive working experience in this area and other key areas of medical practices, including the business office. She has also worked on the clinical side of PT/OT clinics as an ATC and aide, so she brings a unique and useful perspective on all aspects of serving PT/OT patients. Colburn received her BS in Exercise Science and MS in Sports Medicine from Arizona State University.

As our recruiting specialist, Stacie brings to PTM a unique combination of HR and administrative skills. Along with a talent for finding the right candidate for any position, Stacie has extensive experience in employee training. Stacie is a graduate of the University of Iowa.

Monica coordinates new patient intake, appointment scheduling, verification of benefits and eligibility, as well as communicate with our therapists and referring providers to ensure patients receive care in an efficient and timely manner. Monica takes great pride in completing her work with precision and accuracy. She has years of front desk and referral experience and always goes the extra mile to guarantee a hassle-free experience for our patients. Monica is married and has a young baby boy who keeps her from looking for things to do. She spends her free time taking him on walks and watching him grow. Monica speaks fluent Spanish and takes pride in using her bilingual skills to help others.

Cindy has been practicing as a licensed physical therapist in Texas since 1992. During her entire career, Cindy has specialized in both the clinical and regulatory aspects of outpatient orthopaedics. Cindy has taught courses for the Texas Medical Association, Texas Orthopedic Association, and has also presented to the American Youth Soccer Organization (AYSO). In addition, she authored the “Workers Compensation Guide for Texas Physicians, 4th edition” for the Texas Medical Association. Cindy has served as the Director of Rehabilitation for OrthoTexas Physicians and Surgeons, PLLC (formerly Associated Physical Therapy). In this role, she was responsible for both chart reviews and coding and documentation training for all PT/OT providers. Cindy has been involved in hundreds of outpatient orthopaedic PT/OT chart reviews in recent years and is familiar with all of the major EHR systems. Cindy graduated from Texas A&M University with a BS in Health Education and received her BS in Physical Therapy in 1992 from the University of Texas Medical Branch in Galveston.

Heather has worked in the medical field for more than 15 years and has experience working at the front desk, in billing and collections, and worked for several years as a practice manager for a multi-physician endocrinology clinic. Heather strives to deliver both our patients and providers with accurate and reliable information while maintaining efficiency and establishing a relationship that encourages trust and promotes growth. Heather is a wife and mother of two boys. She spends her time-off watching her youngest son kick the ball around the soccer field and can also be found driving back and forth to the golf course with her oldest son who has finally found an interest in something other than football!

Laurie has more than 20 years’ experience working as a Credentialing Specialist and is responsible for assisting our providers in acquiring insurance contracts with both large and small insurance plans across the United States. The credentialing process requires intense attention to detail and rigorous knowledge of the application requirements as well as the ability to navigate numerous payer portals, which are all part of the skill set she is pleased to bring to our team. Laurie takes pride in the crucial role she plays by obtaining contracts and maintaining provider credentials which in turn allow our therapists the opportunity to provide patients with specialized services to help them achieve and maintain their personal health goals. In her free time, Laurie enjoys being surrounded by her 5 grown children and 11 grandchildren. Laurie also enjoys riding horses at the local stable.